Ops Pillar · ServiceOps

End-to-end service
observability, unified.

ServiceOps brings logs, traces, alerts and APM together in one intelligence layer, so every service, dependency and request is understood from a single place, and every signal is ready for Sentinel AI to act on.

Service health Dependency topology Distributed tracing Log analytics ML-powered insights
What is ServiceOps

One place to see every service, from request to database.

Most teams stitch service health together from separate tools for metrics, tracing, logging and alerting. ServiceOps integrates logs, traces, alerts and APM for all services into a single, correlated view. See how each service is performing, how services depend on one another, and where a request slows down, then hand a clean, correlated picture to Sentinel AI to investigate and resolve.

Service health & performance

Real-time health across every service.

The operations console tracks the signals that matter, user satisfaction, response time, throughput and success rate, in real time, and surfaces degraded services the moment they drift. ML-powered insights flag anomalies, traffic shifts and optimization opportunities with a clear impact level so teams know where to look first.

  • Live performance trends across all services
  • Automatic detection of degraded services
  • Anomaly, traffic and optimization insights, ranked by impact
Operations consoleLast 30 mins
User satisfaction
Healthy Stable
Avg response time
Low Improving
Requests / min
Steady Live
Success rate
High Healthy
Dependency topology

See how services connect, and where it breaks.

An interactive topology maps every service and the calls between them, colour-coded by health. Follow traffic across the graph, spot the service dragging a whole path down, and understand blast radius before you act, not after.

  • Live service dependency map with health status
  • Traffic flow and path latency across services
  • Instant blast-radius view for any incident
Service topologyLive
Healthy Warning Critical External
Distributed tracing & logs

Trace a request end to end, then jump to the logs.

Follow any request across services with span-level tracing, filter by endpoint, status, customer or user, and pinpoint exactly where time is spent. From any trace, pivot straight into the correlated logs, with advanced search, error-rate tracking and live tail, so root cause is one click away.

  • Span-level waterfall with error and duration breakdown
  • Filter traces by customer, user, endpoint or status
  • One-click trace-to-log correlation with live search
Trace explorer6 spans · 0 err
gateway /ping
auth.filter
scheduler.run
db.query
INFOrequest received on /agent/ping
WARNscheduler latency above service average
DEBUGdb.query returned, span closed
Alerts & service catalog

Every service, endpoint and alert in one catalog.

Drill into any service for its instances, endpoints, slow queries, traces and logs in one place. A severity-based alert timeline keeps incidents, notifications and anomalies together, filterable by entity, severity and status, so nothing important gets lost in the noise.

  • Per-service instances, endpoints and slow queries
  • Severity-based alert timeline across all signals
  • Playbooks, synopsis and an AI assistant built in
Alert timelineAll severities
CRITcache service unreachablenow
WARNscheduler latency degraded2m
INFOauth service recovered6m
OKapi success rate back to healthy9m
Instances Endpoints Slow queries Playbook
Powered by Sentinel AI

ServiceOps sees. Sentinel acts.

ServiceOps does more than show you what is happening. Every correlated signal, health, topology, traces, logs and alerts, feeds Sentinel AI, the intelligence component at the core of Ops Singularity. Sentinel runs the OIAO loop over your service data and resolves issues through governed, reversible Action Tickets.

Sherlock closes the root-cause loop and ProcBot executes the fix, every step explained with citations and fully audited.

1
Observe
ServiceOps normalizes and correlates logs, traces, alerts and APM across every service.
2
Investigate
Sentinel AI finds root cause across the dependency graph and picks the right procedure.
3
Act
ProcBot executes the approved MOP through a reversible, audited Action Ticket.
4
Optimize
Sherlock validates the fix and feeds the learning back to sharpen the next response.

See ServiceOps on your own services.

Book a walkthrough and see unified service observability, dependency topology and autonomous resolution on a stack that looks like yours.