ProcessOps turns every business process into a live operational pulse: how work moves across systems, where it slows, and where an SLA is about to breach, across procure-to-pay, onboarding, claims, ITSM and more, so Sentinel AI can step in before it stalls.
Process diagrams show how work is supposed to flow. Reality is different, and the gaps are where SLAs slip and cases stall. ProcessOps mines how work actually moves across your systems, shows every process as a live pulse with its compliance and health, finds the bottlenecks, and predicts breaches before they happen, across procure-to-pay, order-to-cash, onboarding, claims, ITSM and more.
An operational constellation shows every business process as a live node, with its throughput, compliance and health, healthy, at risk, or breached, updating in real time. Filter by module or by processes with breaches, and scrub the timeline to replay how a process behaved on any day.
ProcessOps mines real execution paths from the events your systems already emit, then shows where work piles up: the queue with the depth, the handoff that stalls, the step that takes far longer than it should. Discovery, not guesswork, so you fix the actual bottleneck.
Track compliance for every process and rank what needs attention by how close it is to breaching. ProcessOps predicts SLA breaches ahead of time, an aging claim, a stuck onboarding, so teams act while there is still time, instead of explaining a miss after the fact.
A process rarely lives in one system. ProcessOps stitches events from across your stack into end-to-end processes, spanning procurement, sales, onboarding, claims, IT service management and industry-specific flows, so no process falls into the gap between tools.
A live activity stream shows case-level events as they happen across every process, a purchase order auto-approved, a credit check failed and escalated, an incident resolved. Case management keeps the work in view, and timeline replay lets you rewind to investigate exactly how a case unfolded.
ProcessOps does more than surface a stalled process or a predicted breach. Every signal, process health, bottlenecks, SLA risk and live cases, feeds Sentinel AI, the intelligence component at the core of Ops Singularity, which moves work forward through governed, reversible Action Tickets.
Escalate a stuck case, reroute around a bottleneck, trigger the next step, every action explained with citations and fully audited.
Book a walkthrough and see a live process pulse, mined bottlenecks and SLA breach prediction on processes that look like yours.