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Ops Singularity · Enterprise Agents

Cross-system agents that act, not just analyse

Each agent orchestrates across the systems that run the business — ERP, CRM, HR, payroll, supply planning, identity and the data platform — reading and reasoning freely, but executing every change through a reversible, audited Action Ticket. Grounded in real connectors from the enttribe library.

🔀 Two paths per step

Deterministic where there are rules (mappings, policies), non-deterministic AI reasoning where there's judgement — chosen step by step.

🛡️ Action Ticket → MOP

The agent never writes directly. Every change is a ticket carrying a procedure, executed by ProcBot, validated by Sherlock, fully reversible.

🔌 Real connectivity

Every tool maps to a real connector with its documented protocol (REST, OData, BAPI/RFC, Graph, LDAP). No mock systems.

The agents
Agent 01

New Product Introduction

AutonomousConversational gates

Takes a product from PLM design approval to sellable: ERP material master, content, supply feasibility, commercial setup and a launch-readiness gate.

Centric PLMSAP S/4HANASalsifyKinaxisSalesforceServiceNowTeams
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Agent 02

Supply Shock → Revenue Protection

AutonomousApproval gates

Turns a supply disruption into the customers, orders and revenue at risk, evaluates alternate sourcing, checks cash, and executes the approved mitigation.

KinaxisSAP S/4HANAivaluaSalesforceKyribaServiceNowTeams
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Agent 03

Workforce Lifecycle

AutonomousApproval gates

Drives joiner, mover and leaver end to end: identity, access by role template, global payroll, resourcing, SoD detection and clean offboarding.

WorkdayNeeyamoEntra IDOktaActive DirectoryPlanviewServiceNow
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Agent 04

Data-Trust / Pipeline-to-Decision

AutonomousApproval gates

Traces a pipeline failure or data drift to the reports and decisions it affects, quarantines, remediates and re-runs, and protects the finance close.

DatabricksUnity CatalogOpenLineageGreat ExpectationsSodaMonte CarloServiceNow
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Agent 05

Procure-to-Pay Invoice Exception

AutonomousApproval gates

Runs the three-way match on every invoice, auto-posts clean matches within tolerance, investigates exceptions across SAP and contract terms, and releases payment.

SAP S/4HANAivaluaKyribaServiceNowTeams
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Agent 06

Customer Onboarding

AutonomousConversational for custom

Turns a closed-won deal into a live customer: provisions the tenant, sets up identity and SSO, activates billing, and interprets custom requirements from the deal notes.

SalesforceTerraformEntra IDOktaStripeServiceNow
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Agent 07

Record-to-Report Close Variance

Autonomous detectConversational explain

Finds GL variances at close, traces each back across the ledger and data pipelines, classifies the cause, explains it to the controller, and posts approved corrections.

SAP S/4HANABlackLineDatabricksOpenLineageTagetikServiceNow
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Agent 08

Incident → Business Impact & Comms

Autonomous translateApproval for comms

Translates a production incident into affected customers and revenue at risk, then runs tiered comms — internal, status page and customer email — with approval gates.

ServiceNowPagerDutySalesforceSAP S/4HANAStatuspageTeamsSendGrid
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Each spec page includes the story, system prompt, per-step tool mapping, execution governance, mock data, sample questions and ten live scenario traces.