Introducing Ops Singularity

One Intelligence Layer for Every Operation.

Infrastructure. Security. Data. Cost. Business Process. Every operational domain - unified under a single AI intelligence layer that observes, investigates, acts, and optimizes. Continuously.

Request a Demo → Explore the Platform
Built for
Financial Services Professional Services Technology Enterprise SaaS
SENTINEL AI CORE LIVE ServiceOps Incidents · ITSM ClusterOps K8s · Cloud Infra SecurityOps Threats · SIEM DataOps Pipelines · Quality FinOps Cost · Budget BusinessOps KPIs · Compliance ⚙ ProcBot ACT · Execute MOPs 🔍 Sherlock OPTIMIZE · Learn
The Enterprise Operations Problem
Your ops team is drowning
in tools, not answers.

Tool Sprawl - 8+ Separate Systems

A monitoring dashboard for metrics. A terminal for Kubernetes. A distributed tracing tool for traces. A log aggregation platform for logs. An identity provider for access. A SIEM for security events. A cost tool for cloud spend. An ITSM for tickets. Each with its own login, query language, and dashboard. No one sees the full picture.

Manual Investigation - 47 Minutes Average MTTR

Every incident requires an L2 engineer to manually correlate data across multiple systems. 60–70% of tickets escalate from L1 to L2 because L1 lacks tool access or tribal knowledge. Nights and weekends disrupted.

Tribal Knowledge That Walks Out the Door

The person who knows why checkout breaks when pricing deploys. The RBAC model only two people understand. The runbook on a sticky note. When they leave, so does the knowledge.

Compliance Audits That Take Weeks

SOC 2 evidence requests scatter across five teams. Each team manually exports screenshots and logs. Three weeks of effort, incomplete evidence, auditor findings. Repeat every cycle.

Today's Reality vs. Ops Singularity
Infrastructure
Monitoring Dashboard + Cluster Tools + Terminal
APM / Traces
Distributed Tracing Platforms
Logs
Log Search & Aggregation Platforms
Security
SIEM + WAF + IAM + SOAR
Deployments
Helm + ArgoCD + manual notes
Support
ITSM platform + Jira + Slack + email
━━━ REPLACE WITH ━━━
Ops Singularity One platform. Every operation. One AI agent.
Sentinel AI 8 Pillars Zero Silos
The Platform
8 Operational Domains.
One Unified Intelligence.

Every pillar is purpose-built for its domain - and every pillar feeds Sentinel AI, the intelligence layer that connects them all.

ServiceOps
End-to-end application observability - from user request to database query.
Distributed tracing & service topology
Log correlation across services
Database query performance monitoring
Explore ServiceOps →
ClusterOps
Container orchestration at enterprise scale - minus the complexity.
Cluster health & resource management
Pod lifecycle & CrashLoop analysis
cluster management automation via Sentinel
Explore ClusterOps →
Sherlock
Every fix proven real. Every RCA loop closed. Resolutions that last.
Continuous post-fix validation
Recurrence detection & pattern alerts
MOP effectiveness scoring
Explore Sherlock →
SecurityOps
SIEM-grade threat detection with enterprise compliance built in.
SIEM-powered threat detection
MITRE ATT&CK threat mapping
PCI-DSS, HIPAA, SOC 2 compliance
Explore SecurityOps →
DataOps
Your data pipelines, always healthy. Data quality issues caught before downstream impact.
Pipeline job health & failure alerts
Data quality drift detection
Ingestion lag monitoring
Explore DataOps →
FinOps
Cloud cost intelligence. Anomaly detection before the invoice arrives.
Real-time cloud spend monitoring
Cost anomaly detection & alerts
Resource rightsizing recommendations
Explore FinOps →
ProcBot
Scalable procedure execution. Every MOP stored, versioned, and triggered at scale.
Investigation & execution MOPs library
Ansible + shell/bash script engine
Human-in-the-loop approvals
Explore ProcBot →
BusinessOps
Operations that understand your business, not just your infrastructure.
MOP-driven business process intelligence
RBAC & access debugging automation
Onboarding & provisioning validation
Explore BusinessOps →

Powered by Sentinel AI - the intelligence layer above it all.

Every pillar feeds real-time data to Sentinel. Sentinel investigates, correlates, and acts across all domains - autonomously. No human in the loop unless you want one.

Explore Sentinel AI →
Platform Architecture - Four Layers. One Closed-Loop Intelligence System.
Ops Singularity Platform Architecture - four layers from signal ingestion to operator interface

From six signal-source pillars through Sentinel AI's intelligence layer to every operator-facing interface - one continuous loop.

Sentinel AI
Your L1. Your L2.
On call. 24/7.

Sentinel doesn't just alert - it investigates, diagnoses, and resolves. Autonomously or conversationally. Your choice.

Autonomous Incident Investigation

When an alert fires, Sentinel immediately begins investigating - running cluster diagnostics, pulling logs, checking traces, querying monitoring data - before any human is notified. Complete RCA delivered in minutes, not hours.

Copilot - Conversational Operations

Your engineers investigate in plain English. "What is happening with order-service?" Copilot queries 4 data sources and responds with a structured answer. No complex query languages, no tool switching.

MOP - Method of Procedure Intelligence

Encode your tribal knowledge once. Sentinel follows it forever. RBAC debugging, onboarding validation, login failure investigation - every business process becomes a procedure that any L1 can execute.

Proactive Agent - Calls and Messages You

Suspicious login from an unknown country? Sentinel calls the user: "Was this you?" SSH brute force on a production server? Sentinel calls the VM owner: "Should I isolate this?" Human in the loop, at machine speed.

Deep Dive into Sentinel AI →
Sentinel AI - Incidents Dashboard
CrashLoopBackOff - payment-service Resolved
1
Container diagnostics → OOMKilled, exit code 137
2
Pod logs → OutOfMemoryError since 02:40 AM
3
ServiceOps traces → latency degradation confirmed
4
Time-series monitoring → 2.3x traffic spike at 02:30 AM
5
RCA: Memory limit insufficient. Recommendation: increase to 2GB.
SRE
Why is checkout-service latency so high?
Sentinel Copilot
pricing-service accounts for 94% of the latency (4.8s of 5.1s total). Traced to a full table scan on pricing_rules - introduced in v3.1 deployed 2 hours ago. Missing composite index on (region, tier). Fix: CREATE INDEX or rollback to v3.0.
6 min
Avg MTTR
85%
L1 Deflection
24/7
Coverage
Intelligence Framework
How Sentinel Thinks

Every use case. Every domain. Every incident. The same intelligence loop - applied in seconds.

01
Observe

Detect the signal before it becomes an outage. Sentinel monitors every metric, log, trace, alert, and security event - continuously, across all pillars.

Alertmanager webhooks
time-series monitoring
security events
identity management logs
02
Investigate

Query every data source simultaneously. cluster management commands, distributed traces, log searches, database queries - all executed in seconds by Sentinel, not an engineer.

cluster diagnostics & logs
ServiceOps trace analysis
identity system queries
Cross-service log correlation
03
Act

Deliver complete root cause analysis. Resolve autonomously where safe. Escalate to a human when judgment is needed - with all the evidence already compiled.

RCA reports with evidence
Auto-remediation (ProcBot)
User verification calls
Compliance audit packages
04
Optimize

Every fix is validated, not assumed. Sherlock continuously monitors resolved incidents to confirm stability. Patterns encoded, MOPs improved, recurrences caught before they repeat.

Sherlock fix validation
Recurrence detection
MOP effectiveness scoring
Capacity planning recommendations
Use Cases
Built on Real Enterprise Scenarios
View All 14 Use Cases →
Infrastructure
Infrastructure · Autonomous
Autonomous Incident Lifecycle - 2 AM Pod Crash

Payment service crashes at 2:47 AM. No engineer is paged. Sentinel investigates - cluster diagnostics, logs, traces, time-series monitoring - and delivers a complete RCA in 6 minutes. Zero human involvement.

6 min
MTTR
58 min
Saved per incident
Zero
Engineers woken
Proactive Agent
Security · Proactive Agent
Unusual Login - Sentinel Calls the User

Login detected from São Paulo at 3 AM for a New York-based user. Sentinel calls their verified number: "Was this you?" User says NO. Account locked, sessions killed, security alerted - in 60 seconds.

60 sec
Detection to lock
4 hr
Exposure prevented
Zero
Analyst needed
Business
Business Process · MOP
RBAC Debugging - "User Can't See GIS Module"

L1 types the ticket into Copilot. Sentinel loads the RBAC debugging MOP, queries the identity system, compares with a working user, finds 2 missing groups - in 90 seconds. No L2 escalation. No tribal knowledge needed.

90 sec
Resolution time
85%
L2 deflection
Zero
Escalations
Security
Security · SIEM
SSH Brute Force - VM Owner Called to Isolate

15 failed SSH attempts from a known scanner IP on a production database server. Sentinel calls the VM owner: "Isolate from public access?" Owner confirms. Firewall rule applied, SSH locked to bastion - 90 seconds.

90 sec
Containment
4
Servers protected
Zero
Dwell time
Compliance
Compliance · Automation
SOC 2 Audit Evidence - 3 Weeks to 30 Minutes

Auditor requests evidence across 6 control areas. Sentinel queries the identity system, deployment records, SIEM, and Incident records - compiling 50+ evidence items with metadata and SOC 2 control mapping. Ready in 30 minutes.

30 min
Evidence ready
5 teams
Effort eliminated
Zero
Audit gaps
Topology
IT Support · Copilot
Service Topology RCA - 5 Hops to the DB

"Checkout is slow." Copilot traces 5 service hops - gateway to pricing service to database - identifies a full table scan on 12M rows from a missing index in the latest deployment. Root cause in 4 minutes.

4 min
Full RCA
5 hops
Auto-traced
1 chat
Interface used
Industries
Built for the demands of
enterprise operations.

Ops Singularity is designed for industries where uptime, compliance, and security are not negotiable.

🏦

Financial Services

Trading platforms, core banking, payment systems. Where 47 minutes of MTTR costs millions and a single compliance gap costs careers.

Autonomous incident response for payment service outages
Real-time brute-force and credential attack detection
SOX and PCI-DSS compliance evidence automation
Cloud cost anomaly detection for trading infrastructure
Pre-deployment risk scoring for core banking changes
SOC 2 · PCI-DSS · SOX · ISO 27001 Learn more →
📊

Professional Services

Consulting, audit, and advisory firms managing enterprise client platforms across hundreds of engagements simultaneously.

Client portal access debugging (RBAC) without L2 escalation
New engagement onboarding validated in 30 minutes
SOC 2 and ISO 27001 audit evidence in 30 minutes
Privilege escalation detection with manager verification
Multi-tenant platform operations across client engagements
SOC 2 · GDPR · ISO 27001 · Multi-tenant Learn more →
⚡

Technology & SaaS

Microservices at scale. Continuous delivery. Platform engineering teams responsible for the systems that power everything else.

Zero-touch incident lifecycle for overnight production issues
Conversational RCA replacing 4 separate investigation tools
Deployment impact assessment before every release
Service topology analysis for microservice latency
FinOps cost anomaly detection for cloud-native workloads
SOC 2 · Cloud-native · Container Orchestration · Multi-region Learn more →
Ops Singularity - Measured Impact
94%
Reduction in Mean Time to Resolve
vs. industry average - auto-resolved incidents
85%
L1/L2 Ticket Deflection Rate
Resolved without escalation
<90s
Security Threat Containment
Detection to isolation - login or SSH threats
30min
SOC 2 Evidence Collection
Previously: 3 weeks of manual prep
8→1
Operational Tools Consolidated
One platform, every domain ⓘ
Ready to See It Live?
Operations that
run themselves.

See Sentinel investigate a real production incident, run a live Copilot session, and walk through the ROI for your specific environment. No deck. Just the platform.

Request a Demo → Explore Use Cases

Enterprise-ready. Custom demo environment. Typically 45 minutes.