Ops Singularity observes, investigates, resolves and optimizes across your production systems, so operations recover faster and stay in control. It unifies telemetry, operational knowledge and your existing tools under one governed AI core, where every action is approved, reversible and audited.
Natural-language ops, chat-based incident navigation
Live view & control, all ten pillars in one pane
Config, RBAC & control plane, governance console
RBAC, ABAC, key vault & runtime protection
Audit trails, decision transparency & lineage
Compliance frameworks & regulatory alignment
Signals from the ten Ops Pillars or the tools you already run feed Sentinel AI, the governed intelligence core that acts across your execution and communication channels.
A dashboard for metrics, a terminal for infrastructure, a SIEM for security, a cost tool for spend, an ITSM for tickets. Each with its own login, query language and half of the truth. Ops Singularity puts one governed layer over the production stack you already run, so every signal lands in one place and nobody rebuilds context console by console.
Integrates with or replaces what you run today. Nothing is ripped out on day one.
Correlates across ITSM, ERP, CRM, HR and identity, incidents no single-platform AI can even see.
OpenTelemetry-native ingestion, so your telemetry stays portable.
Your stack is very good at telling you something broke; it cannot fix it. When an alert fires in production, Sentinel investigates every connected source at once, before anyone is paged, and delivers evidence-backed root cause with citations in minutes. Known incident patterns are resolved autonomously; your engineers are engaged only where judgment is needed.
Every finding traces back to its evidence, so anyone can verify the reasoning.
Engineers investigate in plain English; L1 resolves what used to escalate to L2.
Suspicious login? Sentinel calls the user. Brute force on a production server? It calls the owner before isolating.
This platform was not built in a lab. It was built by a team that runs carrier-scale NOC and managed services operations for a living, and shaped by live production incidents, change freezes and audits. Security is the default, not an add-on, and the architecture is sized for the estates it came from.
The same team operates carrier-scale NOC and managed services estates today. The platform ships with that operational muscle memory built in.
Zero-trust foundation with role and attribute-based access control, key vault and runtime protection as the baseline, not a roadmap item.
Petabyte-scale data foundation and containerized, parallel execution, sized for carrier workloads, comfortable in yours.
Your telemetry, tickets and identity data are the crown jewels, and most AI platforms ask you to hand them over blind. The Data Governance Fabric curates and anonymises data before it reaches any model, access is typed least-privilege, and every decision the platform makes is explained, with citations you can verify.
Raw production data is never handed to a model; the Data Governance Fabric filters and masks first.
Sentinel reads; ProcBot and Sherlock act, each under explicit, scoped grants. No component holds more access than its job.
Every finding traces back to the evidence it was drawn from. You verify the reasoning, you do not take it on faith.
The person who knows why checkout breaks when pricing deploys. The RBAC model two people understand. The runbook on a sticky note. Ops Singularity encodes that production knowledge as versioned, governed MOPs that ProcBot executes and Sherlock validates, so the procedure outlives the person and every fix makes the next one smarter.
Every business process becomes a procedure any L1, or the platform itself, can run.
Sherlock checks every fix against live metrics and scores procedure effectiveness.
New engineers execute proven procedures on day one instead of learning by outage.
Most AI platforms need your data to leave; regulated production environments cannot allow it. Ops Singularity runs entirely inside your perimeter, air-gapped included, with the Data Governance Fabric curating and anonymising data before it reaches any model. Sovereignty here is not a deployment option bolted on later; it is how the platform was designed.
Full capability inside your perimeter, no callbacks, no data egress.
OpenTelemetry-native with a built-in ITSM layer; your data stays portable.
Audit trails and lineage generated as operations run, not compiled for three weeks before the audit.
Ops Singularity is designed for industries where uptime, compliance, and security are not negotiable.
Trading platforms, core banking, payment systems. Where every minute of downtime costs millions and a single compliance gap costs careers.
Consulting, audit, and advisory firms managing enterprise client platforms across hundreds of engagements simultaneously.
Microservices at scale. Continuous delivery. Platform engineering teams responsible for the systems that power everything else.
ITSM platforms have their own AI. ERP, CRM, HR - each is powerful inside its own walls. But enterprise problems do not stay inside one platform. Sentinel is the master orchestrator that sits above your stack, connects the agents you already run, and resolves the problems no single platform can.
Correlates signals across ITSM, ERP, CRM, HR and identity to find root causes that span four platforms.
Coordinates the platform-native AI you already run - no rip-and-replace, no retraining your teams.
Resolution, not just detection. Sentinel executes the fix end-to-end across every system involved.
50+ pre-built agents covering Incident, Change, Problem, SLA, ERP automation - ready on Day 1.
Every decision is auditable with a confidence score and a natural-language explanation. Not bolted on.
Wire any system - REST, MCP, RFC, webhooks, event-driven - without custom integration work.